Superior Safety Solutions LLC ("Superior Safety Solutions," "we," "us," or "our") provides on-site OSHA equipment and compliance safety training. This policy explains what information we collect and how we use it across our website, our client portal, and the internal systems we use to run quotes, scheduling, training records and invoicing.

Information we collect

Contact and quote requests. When you submit a form on our website (name, company, email, phone, site details), we use it to prepare and follow up on a quote.

Client portal accounts. If your company works with us, employees may have a portal account. We store the information needed to run training: employee name and contact details, course history, certificates, and related documents such as sign-in rosters and signed acknowledgements.

Billing information. Invoices and payment status are managed through our QuickBooks Online integration. We do not store full payment card numbers on our own servers — payments are processed by QuickBooks Online's payment infrastructure.

Scheduling and calendar data. We use Google Workspace (Calendar, Drive, and email) to schedule training and file job documents. Only the information needed to run a training day — company, site, date, trainer and course — is shared with those services.

How we use information

We use the information above to prepare quotes, schedule and run training, issue certificates, generate invoices, and communicate with you about your account or an upcoming class. We do not sell your information.

Third-party services

We rely on a small number of trusted providers to run our business: QuickBooks Online (invoicing and payments), Google Workspace (calendar, file storage and email), and our hosting provider. Each of these providers processes data on our behalf under their own security and privacy commitments.

Data retention

We keep training records and certificates for as long as needed to support compliance verification (certificates are valid for 24 months and may be requested by clients or regulators after that window). You can ask us to delete contact information that is not tied to an active training record at any time.

Your choices

You can ask us what information we hold about you, request a correction, or request deletion of information we're not required to retain, by contacting us using the details below.

Contact us

Superior Safety Solutions LLC
Email: [email protected]
Phone: (281) 907-2217